Shipping
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email and then typically shipped within 1-3 business days (4-5 days for the West Coast and Canada).
In the event that your order is damaged in transit or lost, please call or email us ASAP at sundancecoatings@gmail.com with your order number, and we will ship you out a replacement or give you a full refund if requested.
All shipping costs for 5-gallon products are free in the contiguous US except in WA, CA, OR, ID, MT, UT, WY, CO, NV, NM, & AZ for which a 5 % fee will be added to help offset the added cost.
*We now ship our LOG*1 COAT to Canada with a 15% add-on for taxes and shipping per 5 gallons. We cover the Duties. Your cost is approximately $45 added on per 5 Gallons. You must email the order with shipping info, and we will invoice you.
REFUNDS
Any unopened pails can be returned for full reimbursement minus a 15 % restocking fee and the cost of a shipping label.
RETURN WINDOW– 100 days